Job Description
Join our dynamic healthcare team as a Part-Time Receptionist at Oakland Wellness Center. We're seeking a polished professional to deliver exceptional first impressions while managing front desk operations in our fast-paced medical environment. This role offers flexible hours (25-30 hrs/week) and the opportunity to make a tangible impact on patient experience.
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Answer and route incoming calls to appropriate departments
- Maintain accurate appointment scheduling and calendar management
- Handle patient registration forms and insurance verification
- Coordinate mail, deliveries, and office supply inventory
- Assist with basic clerical tasks including filing and data entry
Qualifications
- Minimum 1 year receptionist/front desk experience
- Proficiency with scheduling software (e.g., Zenefits, Calendly)
- Exceptional communication and customer service skills
- Ability to multitask in a high-volume environment
- Basic knowledge of medical terminology preferred
- High school diploma or equivalent required
- Reliable transportation and punctuality essential