Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at Nashville Community Health Center. We're seeking a polished professional to serve as the first point of contact for patients and visitors in our bustling downtown clinic. This role offers flexible scheduling (20-25 hours/week) and the opportunity to make a meaningful impact in community healthcare.
Our ideal candidate thrives in fast-paced environments, possesses exceptional communication skills, and shares our commitment to patient-centered care. You'll be part of a supportive culture that values growth and work-life balance.
Responsibilities
- Manage front desk operations including call screening, appointment scheduling, and patient check-in/out
- Maintain accurate patient records and confidential information in compliance with HIPAA regulations
- Coordinate with clinical staff to ensure seamless patient flow and wait time management
- Process payments, verify insurance coverage, and handle billing inquiries
- Prepare correspondence, manage office supplies, and maintain a professional reception area
- Assist with light administrative tasks including data entry and document filing
- Represent the organization with exceptional customer service during all interactions
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years of receptionist or customer service experience in healthcare setting
- Proficiency with electronic health records (EHR) systems and Microsoft Office Suite
- Exceptional communication skills with ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Ability to maintain strict confidentiality and handle sensitive information
- Flexibility to work evenings and weekends as needed (including occasional Saturdays)
- Current CPR certification or willingness to obtain upon hire