Job Description
We are seeking a dynamic Part-Time Receptionist to join our healthcare team immediately! As the first point of contact, you will create exceptional patient experiences while managing front desk operations. This 25-hour/week role offers competitive pay and a supportive environment in Baltimore's thriving medical district.
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and warmth
- Handle multi-line phone system and route calls appropriately
- Schedule appointments using EMR software (training provided)
- Maintain accurate patient records and confidential files
- Coordinate with clinical staff to ensure smooth patient flow
- Process insurance verifications and collect co-pays
- Assist with light administrative tasks as needed
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced medical environment
- Strong attention to detail and organizational abilities
- Basic knowledge of HIPAA compliance
- High school diploma or equivalent required