Job Description
Join our award-winning wellness team as a Part-Time Receptionist at the heart of Portland's vibrant healthcare community. We're seeking a polished professional to deliver exceptional first impressions while managing our dynamic front desk operations. This role offers flexible scheduling (20-25 hrs/week) in a modern, eco-conscious environment where your organizational skills directly impact patient experiences. Enjoy competitive pay, comprehensive benefits eligibility, and the opportunity to grow within our expanding network of health-focused businesses.
Responsibilities
- Manage multi-line phone system with exceptional call routing and etiquette
- Greet and register patients/clients with warm professionalism and efficiency
- Maintain accurate appointment scheduling using advanced practice management software
- Process digital check-ins, payments, and insurance verification
- Coordinate office supplies inventory and vendor communications
- Support HIPAA-compliant documentation and filing systems
- Assist with light clerical tasks including mail processing and document management
Qualifications
- Minimum 1 year professional receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software (e.g., Calendly)
- Exceptional verbal communication and conflict resolution skills
- Ability to multitask in a fast-paced healthcare environment
- High school diploma or equivalent; associate degree preferred
- Strong attention to detail with organizational excellence
- Basic medical terminology knowledge (or willingness to learn)
- Flexibility to cover occasional evening/weekend shifts