Job Description
Join our award-winning medical practice in Boston's Back Bay as a Part-Time Receptionist! We're seeking a polished professional to deliver exceptional patient experiences in our fast-paced, patient-centered environment. Enjoy flexible scheduling, competitive compensation, and a supportive team culture while making meaningful contributions to our healthcare community. This role offers 20-25 hours/week with potential for growth into administrative specialties.
Responsibilities
- Manage multi-line phone system with exceptional call etiquette and triage capabilities
- Greet and register patients with warm, professional demeanor while maintaining HIPAA compliance
- Schedule appointments using Epic EHR system with precision and attention to detail
- Process insurance verifications and collect co-payments efficiently
- Maintain immaculate reception area and patient waiting spaces
- Coordinate with clinical staff for seamless patient flow and communication
- Handle confidential records management and administrative documentation
Qualifications
- Minimum 1 year receptionist or front desk experience in healthcare preferred
- Proficiency with multi-line phone systems and scheduling software (EHR knowledge a plus)
- Exceptional interpersonal skills with ability to remain calm under pressure
- Strong attention to detail and organizational abilities
- Basic understanding of medical terminology and HIPAA regulations
- High school diploma or equivalent; associate's degree desirable
- Flexible availability including some evening/weekend shifts
- Bilingual (English/Spanish) candidates strongly encouraged to apply