Job Description
Join our dynamic team as a Part-Time Receptionist at Pacific Northwest Healthcare Group's Seattle flagship location. We're seeking a polished professional to be the first point of contact for our patients and visitors. Enjoy a flexible schedule while making a meaningful impact in a supportive healthcare environment.
Our ideal candidate thrives in fast-paced settings and embodies exceptional service standards. You'll manage front desk operations, coordinate patient flow, and ensure seamless administrative support across multiple departments. This role offers 20-25 hours weekly with competitive pay and benefits.
Responsibilities
- Manage high-volume front desk operations including patient check-in/out
- Coordinate appointment scheduling across multiple departments
- Handle incoming calls with professionalism and efficiency
- Maintain accurate patient records in EHR systems
- Assist with insurance verification and billing inquiries
- Prepare correspondence and administrative documents
- Collaborate with clinical teams on patient logistics
Qualifications
- Minimum 2 years receptionist or customer service experience
- Proficiency in EHR systems (Epic preferred)
- Exceptional communication and multitasking abilities
- Strong organizational and time management skills
- Knowledge of HIPAA compliance protocols
- Professional demeanor with crisis management aptitude
- High school diploma or equivalent required