Job Description
Join our dynamic healthcare team as a Part-Time Receptionist at the heart of Milwaukee! We're seeking a polished professional to deliver exceptional patient experiences while managing front desk operations. This flexible 25-hour/week role offers competitive pay and the opportunity to grow within a thriving medical practice.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Handle multi-line phone system and schedule appointments using Epic EMR software
- Maintain organized patient records and confidential documentation
- Coordinate visitor flow and direct inquiries to appropriate departments
- Process insurance verifications and collect co-pays accurately
- Assist with administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent; associate degree preferred
- 1+ years experience in customer service or front desk role
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional verbal communication and interpersonal skills
- Ability to multitask in fast-paced medical environment
- Basic knowledge of HIPAA compliance protocols
- Positive attitude with problem-solving aptitude