Job Description
Join our vibrant healthcare team as a Part-Time Receptionist at Urban Wellness Center. We're seeking a warm, professional individual to be the first point of contact for our diverse clientele. Enjoy a flexible schedule (20-25 hours/week) in a modern downtown Philadelphia office while contributing to patient satisfaction and operational excellence. Why you'll love working here: Competitive hourly pay, free parking, comprehensive training, and a supportive team environment. What we offer: Health benefits for part-time employees, paid time off, and opportunities for growth.
Responsibilities
- Manage front desk operations including patient check-in/out, phone calls, and appointment scheduling
- Maintain accurate patient records using our EMR system (Epic experience preferred)
- Coordinate office supplies inventory and vendor communications
- Assist with patient billing inquiries and insurance verification
- Support administrative tasks like filing, scanning, and data entry
- Uphold strict HIPAA compliance and confidentiality standards
- Collaborate with clinical teams to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years experience in reception, administrative, or customer service role
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Strong attention to detail and organizational abilities
- Professional demeanor with ability to remain calm under pressure
- Basic knowledge of medical terminology a plus