Job Description
Join our vibrant healthcare team at Oakland Wellness Center as a Part-Time Receptionist! We're seeking a friendly and professional individual to be the first point of contact for our patients and visitors. This role offers a flexible schedule (20-25 hours/week) in a modern, supportive environment where your contribution directly impacts patient experiences. Enjoy competitive pay, comprehensive benefits package (prorated), and opportunities for growth within our expanding practice.
Responsibilities
- Manage front desk operations including patient check-in/out, appointment scheduling, and phone triage
- Maintain accurate patient records and electronic health documentation
- Coordinate with clinical staff to ensure seamless patient flow and communication
- Handle incoming communications with professionalism and discretion
- Assist with administrative tasks such as filing, data entry, and supply inventory
- Uphold strict confidentiality standards and HIPAA compliance
- Contribute to a positive, inclusive workplace culture
Qualifications
- Minimum 1 year receptionist or front desk experience in healthcare or service industry
- Exceptional verbal and written communication skills
- Proficiency with Microsoft Office Suite and EHR systems (Epic preferred)
- Strong organizational abilities with attention to detail
- Ability to multitask efficiently in a fast-paced environment
- Professional demeanor with customer service excellence
- High school diploma or equivalent; college degree preferred
- Valid COVID-19 vaccination required