Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at City Health Group in Fresno. We're seeking a warm, professional individual to be the first point of contact for patients and visitors. This flexible role offers 25 hours/week with competitive pay and benefits including health insurance and paid time off. Perfect for students or professionals seeking work-life balance while making a meaningful impact in our community.
Responsibilities
- Manage patient check-in/check-out process efficiently using our EMR system
- Answer multi-line phone system and schedule appointments with precision
- Handle patient registration, insurance verification, and medical record management
- Maintain clean, organized reception area and manage office supplies inventory
- Coordinate with medical staff for patient flow and urgent requests
- Process payments and manage billing inquiries
- Support administrative tasks including filing, scanning, and data entry
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years of receptionist or customer service experience
- Proficiency with EMR systems (Epic or NextGen preferred)
- Exceptional communication and interpersonal skills
- Strong attention to detail and multitasking ability
- Professional appearance and positive demeanor
- Basic knowledge of medical terminology
- Ability to work flexible hours including occasional Saturdays