Job Description
Join our award-winning healthcare team as a Part-Time Receptionist and be the first point of contact for our valued patients. We're seeking a warm, organized professional to deliver exceptional customer service in a fast-paced medical environment. This role offers flexible scheduling (20-25 hours/week) and the opportunity to make a real difference in our community's health journey.
Our ideal candidate thrives in dynamic settings, possesses strong communication skills, and takes pride in creating welcoming experiences. If you're passionate about healthcare administration and want to contribute to a mission-driven organization, we encourage you to apply today!
Responsibilities
- Manage patient check-in/out processes efficiently using our EHR system
- Answer multi-line phones and route calls to appropriate departments
- Schedule appointments and maintain accurate calendars
- Process insurance verifications and collect co-pays
- Prepare patient charts and maintain confidential records
- Coordinate with clinical staff to ensure smooth patient flow
- Assist with administrative tasks as needed
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology preferred
- Flexibility to work occasional evenings/weekends
- High school diploma or equivalent required