Job Description
Join our vibrant healthcare team as a Part-Time Receptionist at Oakland Wellness Center! We're seeking a warm, organized professional to be the first point of contact for our diverse patient community. This role offers flexible scheduling (20-25 hours/week) with competitive pay and benefits. Perfect for students or career changers seeking work-life balance in Oakland's thriving healthcare sector.
Responsibilities
- Manage front desk operations including patient check-in/check-out
- Answer multi-line phone system with exceptional customer service
- Schedule appointments and maintain electronic health records
- Process insurance verifications and collect payments
- Coordinate with clinical staff for patient flow
- Maintain clean, organized reception area
- Handle confidential patient information with HIPAA compliance
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with scheduling software (e.g., Zenefits, Calendly)
- Strong written and verbal communication skills
- Ability to multitask in fast-paced environment
- Basic medical terminology knowledge preferred
- High school diploma or equivalent required
- Reliable transportation to Oakland location