Job Description
Join our dynamic healthcare team as a Part-Time Receptionist at Fresno Community Wellness Center! We're seeking a warm, organized professional to create exceptional first impressions for our diverse patient community. This flexible role (20-25 hours/week) offers a supportive environment where your interpersonal skills shine while contributing to our mission of accessible care. Enjoy competitive compensation, modern facilities, and the opportunity to grow within a respected Fresno institution.
Responsibilities
- Manage multi-line phone system with exceptional professionalism and empathy
- Schedule appointments and maintain accurate electronic health records
- Process patient registrations and insurance verification
- Coordinate front-desk operations including mail handling and supply management
- Assist patients with inquiries and direct them to appropriate services
- Collaborate with clinical staff to ensure seamless patient flow
- Maintain strict confidentiality of sensitive patient information
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years receptionist or customer service experience
- Proficiency with scheduling software (e.g., Epic, Athenahealth)
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced healthcare environment
- Basic knowledge of medical terminology
- Valid California driver's license (for occasional off-site duties)
- COVID-19 vaccination required