Job Description
Are you looking for a way to earn extra cash while enjoying a flexible schedule? Apex Night Operations is seeking dedicated individuals to join our team in the heart of Portland, Oregon. We offer competitive pay and a supportive work environment perfect for those seeking a part-time night shift career.
Our night shift team plays a crucial role in ensuring our clients receive top-tier service 24/7. If you are reliable, motivated, and ready to start earning today, we want to hear from you.
Responsibilities
- Handle Customer Inquiries: Manage incoming calls and emails professionally during night hours.
- Process Orders: Accurately enter and verify customer orders and data in our system.
- Shift Coordination: Adhere to the scheduled night shift hours (e.g., 10:00 PM – 6:00 AM) with excellent punctuality.
- Problem Resolution: Troubleshoot basic issues and escalate complex problems to the day shift supervisor.
- Team Collaboration: Communicate effectively with team members to ensure seamless operations.
- Document Maintenance: Keep accurate records of transactions and customer interactions.
Qualifications
- Education: High School Diploma or GED required.
- Experience: Previous customer service or data entry experience is a plus but not mandatory.
- Availability: Must be available to work night shifts, including weekends and holidays.
- Computer Skills: Basic proficiency with MS Office and web-based applications.
- Communication: Strong verbal and written communication skills.
- Reliability: A track record of consistent attendance and dependability.
- Location: Must be willing to work on-site in Portland, OR.