Job Description
Are you a motivated student looking to kickstart your career in technology?
Apex Digital Solutions is urgently hiring a Part-Time IT Support Specialist in Minneapolis, MN. We are looking for bright, enthusiastic individuals who want to learn and grow in a dynamic environment. This is the perfect opportunity for students seeking a role that offers flexibility and hands-on technical experience.
Why Join Us?
- Flexible scheduling to accommodate your class load.
- Competitive hourly pay ($18 - $22/hr).
- On-the-job training in a supportive team.
- Great resume builder for future tech careers.
About The Role:
We are seeking a reliable and tech-savvy individual to join our support team. In this position, you will be the first point of contact for our internal employees, ensuring they have the tools and assistance they need to stay productive.
Responsibilities
- Provide technical support to internal employees via phone, email, and in-person.
- Troubleshoot hardware and software issues for end-users.
- Maintain accurate records of help desk tickets and resolutions in our system.
- Assist with software installation, updates, and patch management.
- Collaborate with senior engineers to resolve complex technical problems.
- Ensure IT equipment is secure, properly maintained, and organized.
Qualifications
- Currently enrolled in a degree program (High School, Associate's, or Bachelor's).
- Basic understanding of computer hardware, operating systems, and networking.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Reliable internet access and a quiet workspace for remote support duties.