Job Description
We are seeking a dedicated Evening IT Support Specialist to join our growing team in Houston, TX. This is an immediate hire opportunity for someone looking for flexible evening and weekend shifts. You will be the first point of contact for internal employees, ensuring minimal downtime and maximum productivity during non-business hours.
Why Join Us?
- Immediate Start Available
- Flexible Evening & Weekend Shifts
- Competitive Pay ($18-$26/hr)
- Modern Work Environment
If you are a tech-savvy professional ready to make an impact, we want to hear from you.
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network issues.
- Manage and resolve IT helpdesk tickets with a focus on speed and accuracy.
- Perform routine system maintenance, patch management, and backups during off-hours.
- Assist in the setup and configuration of new workstations and peripherals.
- Maintain accurate documentation of all technical issues and resolutions.
- Collaborate with the daytime IT team to ensure seamless operations.
Qualifications
- High school diploma or GED required; Associate's degree in IT or related field preferred.
- 1+ years of experience in IT support, helpdesk, or technical support roles.
- Familiarity with remote desktop tools (e.g., TeamViewer, AnyDesk) and ticketing systems (e.g., Jira, ServiceNow).
- Strong troubleshooting skills for Windows and macOS environments.
- Excellent verbal and written communication skills.
- Ability to work evenings and weekends on a rotating schedule.