Job Description
Join our dynamic healthcare team as a Part-Time Evening Receptionist at Lubbock Wellness Center. We're seeking a polished professional to manage our front desk operations during evening hours (4 PM - 8 PM) while delivering exceptional patient experiences. This role is perfect for detail-oriented individuals with exceptional communication skills who thrive in fast-paced environments. Enjoy competitive pay, flexible scheduling, and a supportive workplace culture.
Responsibilities
- Manage patient check-in/check-out processes with precision and empathy
- Answer multi-line phone system and route inquiries appropriately
- Process insurance verifications and collect co-pays accurately
- Maintain organized patient records and digital filing systems
- Coordinate evening appointment schedules and handle walk-ins
- Assist with light administrative duties including scanning/filing
- Ensure reception area cleanliness and professional appearance
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years receptionist or customer service experience
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional verbal/written communication skills
- Strong attention to detail and multitasking abilities
- Professional demeanor with HIPAA compliance knowledge
- Reliable transportation and evening availability