Job Description
Join our award-winning healthcare team as an Evening Receptionist with comprehensive paid training! We're seeking a customer-focused professional to manage front desk operations during evening shifts at our state-of-the-art facility. No prior experience required – we provide hands-on training to develop your skills in patient communication, scheduling, and medical office procedures. Enjoy a supportive environment with flexible hours while building a stable career in healthcare administration.
Responsibilities
- Manage patient check-in/check-out processes with accuracy and empathy
- Answer multi-line phone system and route inquiries to appropriate departments
- Coordinate appointment scheduling and maintain electronic health records
- Process insurance verifications and collect co-pays efficiently
- Assist with administrative tasks including filing, data entry, and inventory management
- Uphold HIPAA compliance and patient confidentiality standards
- Collaborate with clinical teams to ensure seamless patient flow
Qualifications
- High school diploma or equivalent required
- Strong customer service orientation with excellent communication skills
- Basic computer proficiency with willingness to learn medical software
- Ability to multitask in a fast-paced healthcare environment
- Professional demeanor and positive problem-solving approach
- Flexibility to work evenings (typically 3 PM - 11 PM)
- Reliable transportation and punctual attendance
- Pass background check and drug screening