Job Description
Join our award-winning healthcare team as an Evening Receptionist at Premier Medical Group! We're seeking a polished professional to be the welcoming face of our Durham clinic during evening hours. This role combines exceptional customer service with administrative excellence in a fast-paced medical environment. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a meaningful impact on patient experiences.
Our ideal candidate thrives in dynamic settings, demonstrates impeccable communication skills, and takes pride in maintaining a smooth-running front desk. If you're a night owl with a passion for healthcare administration and a commitment to excellence, we encourage you to apply today!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Handle multi-line phone system, routing calls and taking accurate messages
- Schedule appointments and manage provider calendars using advanced EMR systems
- Collect and verify insurance information, process co-pays, and manage billing inquiries
- Maintain immaculate front desk area and waiting room presentation
- Assist with medical records management and HIPAA-compliant documentation
- Coordinate with clinical staff for seamless patient flow during evening hours
Qualifications
- Minimum 2 years of front desk or administrative experience in healthcare setting
- Proficiency with EMR systems (Epic/Meditech preferred) and Microsoft Office Suite
- Exceptional interpersonal skills with ability to de-escalate sensitive situations
- Strong attention to detail in data entry and financial transactions
- Ability to multitask effectively in high-pressure environments
- Evening shift availability (Monday-Friday, 3:00 PM - 11:00 PM)
- Current BLS certification or willingness to obtain within 30 days