Job Description
Join our award-winning team at Harmony Healthcare Center as a Evening Receptionist and become the welcoming face of our state-of-the-art facility. This critical role requires a polished professional to manage our front desk operations during evening hours, ensuring seamless patient experiences while supporting our healthcare mission. We offer competitive compensation, comprehensive benefits including medical/dental/vision, paid time off, and opportunities for professional growth in a supportive environment. If you thrive in fast-paced settings and excel at creating positive first impressions, we encourage you to apply today.
Responsibilities
- Manage front desk operations during evening hours, greeting patients/visitors and answering multi-line phone systems
- Schedule patient appointments using EMR software and maintain accurate calendars
- Process registrations, collect payments, and verify insurance information
- Coordinate with clinical staff to ensure smooth patient flow and communication
- Maintain a clean, organized reception area with necessary supplies
- Handle confidential patient information with HIPAA compliance
- Assist with basic administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years experience in customer service or receptionist role
- Proficiency with EMR systems and Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask and remain calm under pressure
- Professional appearance and positive demeanor
- Availability to work evenings and weekends as needed