Job Description
Looking to boost your income with flexible evening hours? Join our dynamic team as a Part-Time Customer Service Specialist! Perfect for students, retirees, or anyone seeking supplemental income, this entry-level position offers competitive pay, comprehensive training, and a supportive work environment. No experience required – we provide all the tools you need to succeed. Enjoy evening shifts while making a real difference for our clients. Apply today and start earning extra cash tomorrow!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Process transactions and update customer records
- Meet daily performance metrics for quality and speed
- Collaborate with team members to improve service delivery
- Complete product knowledge training modules
- Document interactions accurately in CRM systems
Qualifications
- High school diploma or equivalent (required)
- Basic computer proficiency and typing skills
- Strong verbal communication abilities
- Ability to work independently during evening shifts
- Customer service mindset with problem-solving skills
- Reliable transportation to our Orlando location
- Available 20-25 hours/week (4:00 PM - 10:00 PM)
- Positive attitude and willingness to learn