Job Description
Join our dynamic team as a Part-Time Evening Customer Service Associate! Perfect for students, career changers, or anyone seeking flexible evening hours in Cleveland. No experience required—we provide comprehensive training to set you up for success. Enjoy a supportive environment with competitive pay, growth opportunities, and the satisfaction of helping families in our community.
Our evening shifts (4 PM - 9 PM) offer ideal work-life balance while building valuable customer service skills. Apply today and start your rewarding career journey with one of Cleveland's most trusted employers!
Responsibilities
- Delight customers with friendly, professional assistance via phone and in-person
- Manage appointment scheduling and registration processes efficiently
- Maintain accurate records in our customer database system
- Collaborate with team members to resolve service inquiries
- Support facility operations during evening hours (light cleaning, organization)
- Adhere to all safety protocols and company standards
- Contribute to a positive team culture through proactive communication
Qualifications
- No prior experience required – full training provided
- High school diploma or equivalent (currently enrolled students welcome)
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Basic computer proficiency (typing, data entry)
- Reliable transportation to Cleveland location
- Positive attitude and customer-focused mindset
- Ability to work independently and as part of a team