Job Description
Welcome to Horizon Digital Services, where we believe in nurturing the next generation of talent. We are currently seeking motivated individuals to join our growing team as Entry-Level Remote Associates.
This is a fantastic opportunity for students and recent graduates looking for flexible evening shifts. You will gain valuable experience in a dynamic corporate environment while enjoying the convenience of working from home. If you are organized, tech-savvy, and eager to learn, we want to hear from you!
Why Join Us?
- Flexible Scheduling: Evening shifts designed to fit around your classes or other commitments.
- No Experience Required: We provide comprehensive training to get you started.
- Remote Work: Eliminate your commute and work from anywhere in Atlanta, GA.
Responsibilities
- Assist customers via email and live chat with inquiries regarding our products and services.
- Research solutions to technical problems and provide clear, concise instructions.
- Document customer interactions and feedback accurately in our CRM systems.
- Collaborate with the support team to resolve escalated issues efficiently.
- Maintain a professional and positive demeanor in all communications.
Qualifications
- Currently enrolled in High School, College, or University (Students welcome).
- Must have reliable high-speed internet access.
- Basic computer proficiency and typing skills (35+ WPM).
- Strong communication skills with the ability to listen actively.
- Ability to work independently with minimal supervision.