Job Description
Join our dynamic team at FlexiWork Solutions and kickstart your career in customer service! We're urgently hiring motivated individuals for flexible part-time roles in Charlotte, NC. Perfect for students, recent graduates, or anyone seeking work-life balance. Enjoy competitive pay, comprehensive training, and a supportive environment where your growth matters.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently with a solutions-oriented approach
- Update and maintain accurate customer records in CRM systems
- Collaborate with team members to improve service processes
- Adapt to flexible scheduling including evenings and weekends
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- 0-2 years of customer service experience preferred
- Strong communication and active listening skills
- Basic computer proficiency with MS Office Suite
- Ability to work independently and manage time effectively
- Positive attitude and commitment to customer satisfaction
- Reliable transportation to our Charlotte office