Job Description
Join FlexiPay Solutions and transform your time into instant rewards! We're seeking dynamic Part-Time Customer Specialists to deliver exceptional service while enjoying our unique daily pay feature. Perfect for students, freelancers, or anyone seeking flexible income without payment delays.
As a cornerstone of our London team, you'll handle diverse client interactions with professionalism and enthusiasm. Our cutting-edge payment system ensures you receive earnings for each shift completed within 24 hours – no more waiting for payday!
Why thrive with us?
- Daily pay processing for completed shifts
- Flexible scheduling around your commitments
- Comprehensive paid training program
- Performance-based bonus opportunities
- Modern central London workspace
Responsibilities
- Handle 15-20 daily customer inquiries via phone, email, and live chat
- Process transactions and resolve payment issues efficiently
- Update client information using CRM systems with 100% accuracy
- Collaborate with team to maintain service quality standards
- Identify upsell opportunities for premium services
- Document all interactions in compliance with GDPR regulations
- Participate in daily team briefings for performance review
Qualifications
- Minimum 6 months customer service experience
- Exceptional verbal communication skills in English
- Proficient with Microsoft Office and CRM platforms
- Ability to work under pressure during peak hours
- Strong attention to detail in transaction processing
- Basic financial knowledge preferred
- Must possess UK work authorization
- Available for weekend shifts on rotation