Job Description
Join our dynamic team at Nexus Solutions Group as a Part-Time Customer Service Specialist in Atlanta! We offer flexible scheduling, weekly pay, and a supportive environment where your contributions are valued. Perfect for students, professionals seeking work-life balance, or those needing supplemental income. Enjoy competitive pay, comprehensive training, and opportunities for growth within our innovative organization.
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Resolve inquiries and issues efficiently using CRM systems
- Process orders, returns, and payment transactions accurately
- Collaborate with team members to maintain service standards
- Document interactions and update customer records
- Identify upsell opportunities and promote company services
- Participate in weekly training sessions and team meetings
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service or retail experience
- Proficiency with Microsoft Office and CRM software
- Strong communication and problem-solving skills
- Ability to work 20-25 hours weekly (evenings/weekends)
- Atlanta-based with reliable transportation
- Detail-oriented with multitasking abilities
- Positive attitude and team player mindset