Job Description
Earn extra cash with our urgent part-time openings in Atlanta! FlexWork Solutions is seeking motivated Customer Service Specialists to join our dynamic team. Enjoy flexible hours, competitive pay, and a supportive work environment. Perfect for students, retirees, or anyone looking to supplement their income. No weekends required! Apply today and start earning tomorrow.
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve billing and account issues efficiently
- Process transactions and update customer records
- Meet performance metrics for call quality and resolution time
- Collaborate with team members to enhance service delivery
- Adhere to company policies and compliance standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work 20-30 hours per week
- Basic computer proficiency with CRM systems
- Reliable transportation to our downtown Atlanta office
- Positive attitude and team-oriented mindset