Job Description
Join our award-winning team at Oakland Connect Services! We're urgently hiring motivated Part-Time Customer Service Specialists to deliver exceptional experiences to our diverse community. This is your opportunity to make a real impact while enjoying flexible hours and competitive pay in the heart of Oakland.
What We Offer:
- Competitive hourly pay + performance bonuses
- Flexible scheduling (15-25 hours/week)
- Free parking and transit stipend
- Comprehensive training and career growth
- Inclusive, supportive team culture
Perfect for students, parents, or career changers seeking meaningful part-time work. Start your journey with us today!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Resolve service issues efficiently while maintaining high satisfaction scores
- Process transactions and update customer databases accurately
- Collaborate with team members to ensure seamless service delivery
- Contribute to process improvements based on customer feedback
- Represent our brand values in all customer interactions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Proficiency with basic office software and POS systems
- Available to work weekends and evenings
- Valid California ID and ability to pass background check