Job Description
Join our dynamic team at Urban Retail Partners as a Part-Time Customer Service Specialist! We're seeking energetic individuals to provide exceptional support in our flagship downtown location. This immediate hire opportunity offers flexible scheduling and competitive compensation in the heart of San Francisco's vibrant retail district. Perfect for students, career switchers, or those seeking supplementary income!
Responsibilities
- Deliver outstanding customer service via in-person, phone, and digital channels
- Process transactions accurately using POS systems
- Resolve customer inquiries and complaints with professionalism
- Assist with inventory management and merchandising tasks
- Collaborate with team members to maintain store standards
- Support seasonal promotions and special events
- Document customer feedback and operational insights
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends and evenings
- Basic proficiency with POS systems
- Problem-solving abilities with attention to detail
- Professional appearance and positive attitude
- Must pass background check