Job Description
Join our dynamic team at Bluegrass Solutions Group as we urgently seek Part-Time Customer Service Specialists in Louisville, KY! This role offers immediate start dates with competitive pay and flexible scheduling. Ideal for students or professionals seeking supplemental income. You'll be the frontline voice of our brand, delivering exceptional experiences while supporting our fast-growing operations. No nights or weekends required – enjoy a healthy work-life balance while making a real impact!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing and service issues efficiently using CRM systems
- Process orders and update customer accounts in real-time
- Collaborate with support teams to escalate complex cases
- Maintain detailed documentation of all customer interactions
- Contribute to process improvement initiatives
Qualifications
- 1+ years customer service experience preferred
- Strong communication and problem-solving abilities
- Proficiency with Microsoft Office and CRM platforms
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent required
- Reliable internet connection for remote work option