Job Description
Join our dynamic team at FlexiPay Solutions, where we value your time and reward your dedication! We're seeking enthusiastic Part-Time Customer Service Associates to deliver exceptional experiences to our clients in Charlotte. With weekly pay and flexible scheduling, this role is perfect for students, parents, or anyone seeking work-life balance. Enjoy a supportive environment with growth opportunities and competitive compensation.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and resolve billing issues efficiently
- Update customer records in CRM systems with accuracy
- Collaborate with team members to ensure seamless service delivery
- Identify and escalate complex issues to senior staff
- Maintain organized documentation of customer interactions
Qualifications
- High school diploma or equivalent (college students welcome)
- 6 months+ customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office and basic tech tools
- Ability to work 20-25 hours weekly (evenings/weekends)
- Positive attitude and teamwork-oriented mindset
- Reliable transportation to our Charlotte location