Job Description
Join our dynamic team immediately as a Part-Time Customer Service Specialist at Mesa Connect Solutions! We're urgently seeking energetic individuals to deliver exceptional support to our growing client base in Mesa, AZ. This flexible role offers competitive pay, a supportive environment, and the opportunity to make an immediate impact. If you're a people person with strong communication skills and availability for evening/weekend shifts, apply today!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Resolve billing and account issues efficiently
- Process transactions and maintain accurate records
- Collaborate with team to improve service protocols
- Support marketing initiatives during peak hours
- Train on new systems and processes
- Uphold company standards for customer satisfaction
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Strong problem-solving and communication skills
- Proficiency with POS systems and MS Office
- Flexibility to work evenings/weekends (20-25 hrs/week)
- Ability to multitask in fast-paced environments
- Valid Arizona ID and reliable transportation
- Background check required