Job Description
Are you looking for a flexible opportunity in Pennsylvania? Pennywell Solutions is urgently hiring Part-Time Customer Service Representatives. Join a dynamic team that values your work-life balance and offers a schedule that fits your lifestyle.
We are seeking motivated individuals to provide exceptional support to our clients. If you are ready to start a rewarding career with competitive pay and flexible hours, we want to hear from you.
Responsibilities
- Handle incoming customer inquiries via phone and email with a professional and friendly tone.
- Resolve customer issues and complaints efficiently while adhering to company policies.
- Update customer information and maintain accurate records in our CRM system.
- Collaborate with team members to ensure a seamless customer experience.
- Assist with order processing and product information requests.
- Meet daily and weekly performance targets and KPIs.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Excellent verbal and written communication skills.
- Basic computer proficiency and ability to learn new software quickly.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and manage time effectively in a flexible environment.