Job Description
Join Atlanta Connect Solutions as a Part-Time Customer Service Specialist and launch your career in Atlanta's thriving business district! No prior experience is required – we provide comprehensive training to help you succeed. This flexible role offers competitive pay, growth opportunities, and a supportive team environment. Perfect for students, career changers, or anyone seeking a rewarding part-time position in the heart of Atlanta. Apply today to become part of our dynamic customer service team!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues and provide accurate information about products/services
- Update customer records in our CRM system with precision and attention to detail
- Collaborate with team members to ensure seamless customer experiences
- Meet daily performance metrics while maintaining high-quality standards
- Participate in ongoing training to enhance product knowledge and skills
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- No prior experience required – full training provided
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Ability to work 20-25 hours per week, including weekends
- Reliable transportation to our downtown Atlanta location