Job Description
Join our dynamic team at Seattle Connect Services as a Part-Time Customer Service Specialist. We're seeking energetic individuals to provide exceptional support to our diverse clientele. This immediate hire position offers flexible scheduling and competitive pay in the heart of downtown Seattle. If you're passionate about problem-solving and thrive in fast-paced environments, we encourage you to apply today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues efficiently with empathy and professionalism
- Process transactions and maintain accurate records
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols while maintaining high customer satisfaction standards
Qualifications
- Previous customer service experience preferred
- Strong communication and problem-solving abilities
- Proficiency with CRM software and Microsoft Office Suite
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent required
- Flexible availability including evenings and weekends
- Valid Washington State ID for access control