Job Description
Immediate Hire Part-Time Opportunity in El Paso, TX! Join our dynamic customer service team at Southwest Solutions Group. We're seeking motivated individuals to provide exceptional support while enjoying flexible scheduling. Perfect for students, professionals, or anyone seeking supplemental income with quick start options. No experience necessary – comprehensive training provided!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process transactions and resolve billing discrepancies
- Maintain detailed records in CRM systems
- Collaborate with team to improve service protocols
- Meet daily performance metrics for response time and resolution
- Adhere to company compliance and security guidelines
Qualifications
- High school diploma or equivalent (GED)
- Basic computer literacy and typing skills (30+ WPM)
- Strong communication and problem-solving abilities
- Ability to work flexible hours including weekends
- Positive attitude and customer-focused mindset
- Must pass background check and drug screening