Job Description
Join our dynamic team as a Part-Time Customer Service Specialist at Memphis Community Health Alliance! We're seeking motivated individuals to provide exceptional support to our diverse clientele in the Memphis area. This entry-level position offers flexible hours and a pathway to grow your career in healthcare administration. Enjoy a supportive environment where your contributions directly impact community wellness.
Responsibilities
- Respond to patient inquiries via phone, email, and in-person with professionalism and empathy
- Manage appointment scheduling and maintain accurate patient records
- Assist with insurance verification and billing documentation
- Collaborate with healthcare providers to ensure seamless patient experiences
- Process administrative tasks including data entry and file maintenance
- Support community outreach initiatives and health education programs
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency with Microsoft Office Suite
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Customer service experience preferred but not required
- Must pass background check and drug screening