Job Description
Join our award-winning team as a Part-Time Customer Service Specialist in sunny Jacksonville! We're seeking energetic professionals to deliver exceptional client experiences while enjoying a flexible schedule. This role offers competitive pay, growth opportunities, and a supportive environment focused on work-life balance. Perfect for students, parents, or career changers seeking meaningful part-time work.
Responsibilities
- Handle client inquiries via phone, email, and in-person with professionalism and empathy
- Manage appointment scheduling and facility operations efficiently
- Resolve client concerns using company protocols and creative problem-solving
- Maintain accurate client records and documentation in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to enhance service skills
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service experience in professional setting
- Strong communication and conflict resolution abilities
- Proficiency with Microsoft Office Suite and scheduling software
- Flexibility to work evenings/weekends (20-25 hours/week)
- Valid Florida driver's license for occasional site visits
- Background check and drug screen required