Job Description
Join FlexStaff Solutions as a Part-Time Customer Service Specialist and enjoy the flexibility of weekly pay! We're seeking energetic individuals to deliver exceptional support to our growing client base in Columbus. This role offers immediate start, consistent weekly schedules, and opportunities for advancement. If you thrive in dynamic environments and value work-life balance, apply today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Process transactions and update CRM records accurately
- Collaborate with team members to ensure seamless service delivery
- Meet weekly performance metrics for response times and resolution rates
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong typing skills (40+ WPM)
- Proficiency with Microsoft Office Suite
- Excellent communication and problem-solving abilities
- Ability to work flexible hours including weekends
- Reliable transportation to our Columbus location