Job Description
Join Georgia Connect Solutions as a Part-Time Customer Service Specialist and enjoy the flexibility of weekly paychecks! We're seeking energetic professionals to deliver exceptional experiences to our clients in Atlanta's thriving business district. This role offers 20-25 hours per week with competitive compensation and no weekends required.
Why You'll Love Working With Us:
- Weekly paychecks via direct deposit
- Comprehensive training and growth opportunities
- Modern downtown Atlanta workspace
- Employee wellness program and discounts
- Flexible scheduling options
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Process orders and update client records
- Collaborate with team to improve service protocols
- Document interactions in CRM systems
- Meet monthly performance metrics
- Participate in weekly team training sessions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience
- Proficient with Microsoft Office and CRM software
- Excellent verbal communication skills
- Ability to multitask in fast-paced environment
- Reliable transportation to downtown location
- Weekend availability (1-2 days/month)