Job Description
We are actively hiring for immediate start positions in Kansas City, MO and expanding into the Illinois market. If you are seeking a part-time role that offers flexibility and immediate opportunities to join a growing team, we want to hear from you.
As a Customer Service Representative, you will be the voice of our brand, helping customers resolve their inquiries and ensuring a seamless experience. This role is ideal for students, retirees, or anyone looking for a stable, well-paying job with evening and weekend hours.
Why Apply?
- Immediate Hiring: Start working within days of your application.
- Flexible Scheduling: Choose shifts that fit your lifestyle (Evenings & Weekends).
- Competitive Pay: $18.00 - $22.00 per hour plus performance bonuses.
Responsibilities
- Handle inbound and outbound customer calls with a focus on problem resolution and customer satisfaction.
- Provide accurate information regarding products, services, and account details.
- Document all customer interactions and transactions accurately in the internal database.
- Collaborate with team leads to address complex issues and improve service protocols.
- Maintain a professional demeanor and adhere to company call scripts and guidelines.
Qualifications
- High school diploma or GED required.
- Must be available to work evenings, nights, and weekends.
- Basic computer literacy and typing skills (35+ WPM).
- Strong verbal communication skills and a friendly, professional tone.
- Ability to multi-task in a fast-paced, high-volume call center environment.