Job Description
Welcome to Nevada Hospitality Solutions, a premier provider of guest services in the heart of Nevada. We are currently seeking motivated and enthusiastic individuals to join our team as Part-Time Customer Service Representatives.
This role is specifically designed for students and individuals seeking a flexible schedule. You will work during our high-traffic evening hours, ensuring our guests receive top-tier service while enjoying a supportive and dynamic work environment.
Why Apply?
- Flexible Scheduling: Evening shifts allow you to balance work with your studies.
- Competitive Pay: Earn $15.00 - $18.00 per hour plus performance bonuses.
- Employee Perks: Exclusive discounts on local dining, entertainment, and retail.
- Career Growth: Clear pathways for advancement within the hospitality industry.
Responsibilities
- Greet and assist customers with a friendly, professional demeanor upon arrival.
- Answer inquiries regarding products, services, and company policies with accuracy.
- Process transactions efficiently using POS systems and handle cash handling.
- Resolve customer complaints and issues with patience, empathy, and effective problem-solving.
- Maintain a clean, organized, and safe workspace in compliance with health and safety standards.
- Collaborate with the evening team to meet daily operational targets.
- Upsell products and services to enhance the customer experience.
Qualifications
- High school diploma, GED, or currently enrolled in a degree program.
- Must be available to work evenings, weekends, and holidays.
- Strong verbal communication and interpersonal skills.
- Basic computer proficiency and prior experience with cash registers is a plus.
- A positive attitude, reliability, and a willingness to learn are essential.
- Must be at least 18 years of age.