Job Description
Join the Leading Team in Indianapolis!
We are currently seeking a dynamic and reliable Part-Time Customer Service Associate to join our fast-paced team. At IndyStaff Solutions, we pride ourselves on offering Daily Pay options, allowing you to get paid the same day you work—no more waiting for your paycheck!
This is a fantastic opportunity for students, parents, or anyone looking for a flexible schedule. You will be the face of our brand, ensuring our clients receive the top-tier service they deserve.
Responsibilities
- Handle a high volume of incoming calls and emails with professionalism and efficiency.
- Resolve customer inquiries and complaints using active listening and problem-solving skills.
- Update and maintain accurate customer records in our internal CRM system.
- Collaborate with team members to meet daily and weekly performance targets.
- Provide clear product and service information to ensure customer satisfaction.
- Escalate complex issues to management when necessary.
- Adhere to all company policies, safety guidelines, and operational procedures.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Ability to work part-time hours, including evenings and weekends.
- Proficient in basic computer applications and navigating web browsers.
- Must be reliable and able to commit to a consistent schedule.