Job Description
Join Nashville's premier hospitality team as a Part-Time Customer Experience Specialist! We're seeking passionate individuals to deliver exceptional service at our downtown venues. This flexible role offers competitive pay, dynamic work environments, and opportunities for growth within our expanding portfolio. Perfect for students, career changers, or those seeking supplemental income.
What We Offer:
- Flexible scheduling with evening/weekend availability
- Comprehensive paid training
- Employee discounts at all partner locations
- Collaborative team culture
- Free parking
Responsibilities
- Deliver outstanding customer service across multiple touchpoints
- Process transactions accurately using POS systems
- Resolve customer inquiries and complaints with empathy
- Maintain pristine venue appearance and inventory levels
- Collaborate with team members during peak hours
- Implement brand standards consistently
- Participate in seasonal promotions and events
Qualifications
- 6+ months customer service or retail experience
- Flexible availability including nights/weekends
- Basic POS system proficiency
- Exceptional communication and problem-solving skills
- Ability to stand for extended periods
- Nashville local preferred (or willing to commute)
- High school diploma or equivalent required
- Food handler certification a plus