Job Description
Join Milwaukee's premier hospitality team as a Part-Time Customer Experience Specialist! Brew City Hospitality Group is seeking energetic individuals to deliver exceptional guest experiences at our downtown venues. Enjoy flexible scheduling, competitive pay, and opportunities for advancement in a dynamic environment. Perfect for students, professionals, and career changers seeking work-life balance.
What We Offer:
- Flexible weekday/weekend shifts
- Comprehensive training program
- Employee discounts at all locations
- Positive, team-oriented culture
Responsibilities
- Deliver outstanding customer service across all touchpoints
- Process transactions accurately using POS systems
- Resolve guest inquiries and concerns promptly
- Assist with inventory management and merchandising
- Collaborate with team members during peak hours
- Maintain clean and organized workspaces
- Support promotional events and seasonal campaigns
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic math proficiency and attention to detail
- Valid Wisconsin Food Handler's Certificate (or willingness to obtain)
- Reliable transportation to downtown Milwaukee
- Positive attitude and problem-solving mindset
- 18+ years of age (age requirement for alcohol service)