Job Description
Are you looking for a rewarding career in a vibrant city like Orlando? Sunshine Support Solutions is currently seeking dedicated individuals to join our team as Night Shift Customer Service Representatives.
We are a fast-paced, customer-centric organization that values hard work and reliability. This is an excellent entry-level opportunity for students, career changers, or anyone seeking a stable evening schedule.
Why Join Us?
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- No Experience Required: We provide comprehensive training.
- Flexible Scheduling: Enjoy your evenings with a stable job.
Apply today to start your journey with us!
Responsibilities
- Handle high-volume customer inquiries via phone and email during evening hours.
- Resolve customer complaints and issues with empathy and efficiency.
- Process orders, returns, and account updates accurately.
- Maintain a positive and professional demeanor at all times.
- Document customer interactions in our CRM system.
- Collaborate with the day-shift team to ensure continuity of service.
Qualifications
- High School Diploma or GED equivalent required.
- Basic computer proficiency and typing skills (30+ WPM).
- Strong verbal and written communication skills.
- Ability to work independently and stay focused during night shifts.
- Reliable transportation is a plus.
- Willingness to work rotating shifts including weekends.