Job Description
Join Brew Haven Coffee Co., Madison's premier artisanal coffee destination, as we seek an enthusiastic Lead Barista to elevate our customer experience. You'll craft exceptional beverages, mentor junior staff, and maintain our signature warm atmosphere. This is a direct-hire opportunity with growth potential in a locally beloved establishment. Enjoy competitive pay, comprehensive benefits, and the chance to shape our coffee culture.
Responsibilities
- Expertly prepare and present specialty coffee beverages following industry standards
- Train and supervise barista staff on brewing techniques and customer service protocols
- Manage daily inventory and maintain pristine equipment cleanliness
- Develop seasonal drink menus and conduct product tastings
- Resolve customer inquiries with professionalism and creativity
- Collaborate with management on operational improvements
Qualifications
- 3+ years professional barista experience with advanced latte art skills
- Deep knowledge of coffee bean origins, brewing methods, and flavor profiles
- Proven leadership ability in fast-paced service environments
- ServSafe certification or equivalent food safety training
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including early mornings and weekends
- Passion for coffee and commitment to sustainability practices