Job Description
Join our award-winning healthcare team as a Evening Receptionist at Metropolitan Wellness Center! We're seeking a polished professional to serve as the first point of contact for our high-end clientele during evening hours. This pivotal role combines exceptional customer service with administrative excellence in a fast-paced, state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your growth is prioritized. Perfect for detail-oriented individuals who thrive in dynamic settings and want to make a meaningful impact in patient care.
Responsibilities
- Manage patient check-in/out procedures with precision and warmth
- Coordinate multi-specialty appointment scheduling across 15+ providers
- Handle confidential medical records and HIPAA-compliant documentation
- Process insurance verifications and billing inquiries
- Operate advanced practice management software (Epic EMR experience preferred)
- Oversee evening facility security protocols and visitor management
- Collaborate with clinical teams to ensure seamless patient flow
Qualifications
- Minimum 2 years receptionist or medical office experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Strong attention to detail with data entry accuracy
- Professional demeanor with polished presentation
- Flexibility to cover weekend shifts (1-2/month)
- Healthcare compliance certification (CHAA/CMA) preferred