Job Description
Join our vibrant team at Oakland Community Services and gain valuable work experience while pursuing your education! We're seeking motivated students to join our flexible part-time program, offering competitive pay and professional growth opportunities. Enjoy a supportive environment where your academic schedule takes priority, with evening and weekend shifts available. Perfect for developing transferable skills in customer service, communication, and project coordination. Benefits include free parking, employee discounts, and potential for advancement. Apply today and build your future with us!
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Assist with administrative tasks including data entry and document management
- Support event coordination and logistical preparations for community programs
- Collaborate with team members to achieve departmental goals and KPIs
- Maintain accurate records and reporting using internal CRM systems
- Participate in cross-functional projects to enhance service delivery
- Adhere to organizational policies and maintain professional standards
Qualifications
- Currently enrolled in an accredited high school, college, or university program
- Strong written and verbal communication skills
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to work 15-20 hours per week with flexible scheduling
- Previous customer service or hospitality experience preferred
- Detail-oriented with strong organizational abilities
- Valid California ID and reliable transportation to the Telegraph Ave location
- Positive attitude and eagerness to learn new skills