Job Description
Join our award-winning healthcare team as a Patient Care Coordinator with unprecedented schedule flexibility! Coastal Wellness Centers is seeking compassionate professionals to manage patient communications, scheduling, and administrative support during evening (4-10 PM) and weekend shifts. Perfect for students, caregivers, or professionals seeking work-life balance without compromising career growth. Enjoy competitive pay, comprehensive training, and a supportive environment where your contribution directly impacts patient wellness.
Responsibilities
- Manage patient scheduling and appointment coordination for evening/weekend hours
- Handle patient intake, registration, and insurance verification processes
- Assist with telehealth support and virtual patient consultations
- Coordinate care plans between specialists and primary providers
- Maintain accurate electronic health records (EHR) documentation
- Provide exceptional patient support via phone, email, and in-person
- Collaborate with cross-functional teams to ensure seamless patient experiences
Qualifications
- High school diploma or equivalent; healthcare certification preferred
- 1+ years of customer service or administrative experience
- Proficiency with EHR systems (Epic/EMR experience a plus)
- Exceptional communication and interpersonal skills
- Ability to thrive in fast-paced evening/weekend environments
- Strong attention to detail and organizational abilities
- Flexibility to work rotating weekends and holidays as needed